Privacy Policy

Effective Date: 30/11/2024

ExpertMerge respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for processing your data is:

2. Data We Collect

• Account Information: Name, email address, phone number, and profile information.
• Usage Data: Information about how you interact with the application, including group participation, forum activity, and resource sharing.
• Content Data: Posts, comments, multimedia, and documents uploaded to groups or forums.
• Device Information: IP address, browser type, and operating system.
• Communication Data: Messages exchanged within the application.

3. How We Use Your Data

• To provide, personalise, and improve the ExpertMerge application.
• To enable you to create and join groups, participate in forums, share posts, and exchange resources.
• To monitor and analyse application usage and engagement.
• To send you notifications, updates, and support communications.
• To ensure compliance with legal obligations and protect against application misuse.

4. Legal Basis for Processing

• Consent: When you register and agree to use ExpertMerge services.
• Contractual Necessity: To fulfil the terms of use you agree to when using the application.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: To enhance user experience, improve services, and protect the application from fraud or misuse.

5. Sharing Your Data

We may share your personal data with:

• Service Providers: Third-party vendors who support application functionality, such as hosting, analytics, or customer support services.
• Legal Authorities: If required by law or to enforce our terms of use.
• Other Users: To facilitate interactions within groups, forums, and resource-sharing features.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to:

• Provide and improve the application.
• Fulfill legal, accounting, or reporting obligations.
• Address disputes and enforce agreements.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data, subject to legal obligations.
• Restriction: Limit the processing of your personal data.
• Portability: Receive your personal data in a structured, commonly used format.
• Objection: Object to the processing of your personal data for specific purposes.
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise your rights, contact us at info@expertmerge.com

8. Data Security

We implement robust security measures to protect your personal data, including:

• Encryption of data in transit and at rest.
• Regular security audits and updates.
• Restricted access to personal data by authorised personnel only.

9. Cookies and Tracking

The application uses cookies and similar technologies to:

• Enhance user experience.
• Analyze application performance.
• Deliver personalised features and content.

You can manage your cookie preferences through your browser settings.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR by implementing appropriate safeguards, such as Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website or within the application. Continued use of the application signifies your acceptance of any changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at: